When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.
Our use of cookies
This is a list of the cookies used on the JNCC website and why they are used. Note: We do not host any advertising cookies on this website.
Essential cookies
When you access our website, we’ll set cookies to remember your progress through the service. These cookies do not store your personal data and are deleted once you’ve completed visit and closed your browser window.
| Name | Purpose / Typical content | Category | Expires |
|---|---|---|---|
| ARRAffinity | When using Microsoft Azure as a hosting platform and enabling load balancing, this cookie ensures that requests from one visitor's browsing session are always handled by the same server in the cluster. | Necessary | After each visit |
| ARRAffinitySameSite | When using Microsoft Azure as a hosting platform and enabling load balancing, this cookie ensures that requests from one visitor's browsing session are always handled by the same server in the cluster. | Necessary | After each visit |
Non-essential cookies
We use Google Analytics cookies to collect information about how you use our website. We use the information to compile reports on the number of visitors, the pages they visit and the time they spend, help us improve the service.
We use the following Google Analytics cookies:
| Name | Purpose / Typical content | Category | Expires |
|---|---|---|---|
| _ga | Google analytics cookie used to identify and track an individual user session. | Non-essential | 1 year |
| _gid | Google analytics cookie ID used to distinguish users for 24 hours. | Non-essential | 24 hours |
| _gat | Used to monitor number of Google Analytics server requests when using Google Tag Manager. | Non-essential | 1 minute |
Cookie management
You may see a cookie banner when you visit the website, inviting you to accept cookies or review your settings. The associated cookie ensures that your computer knows you’ve seen it and not to show it again, and also to remember your cookie preferences. This cookie is set by the website CivicUK.
| Name | Purpose / Typical content | Category | Expires |
|---|---|---|---|
| CookieControl | Stores user cookie consent preferences for the website. | Necessary | 2 months |
You can opt out of non-essential cookies on our website by clicking on the green "C" icon in the bottom right corner of any page.
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